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KESTA

Thailand Auto Marketplace

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Complaints Policy

This page explains how users can report scams, fake listings, abuse, misleading information, or other platform problems.

Last updated: 2 April 2026

How to report

  • Users may contact the platform using the support or complaint contact shown on the site.
  • Reports should include enough detail such as listing link, screenshots, conversation details, and reason for complaint.

Review process

  • We review reports in a reasonable time and may request additional information if needed.
  • We may hide, restrict, or remove content while checking a serious report.

Possible actions

  • Possible actions include warning a user, removing content, limiting an account, or keeping a report on record for future review.

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